Customer service representatives play a crucial role in assisting customers with inquiries, providing support, and resolving issues to ensure a positive customer experience.
This article will explore the best states for customer service representatives, based on the average annual salary for the occupation.
- 1. District of Columbia ($51,930)
- 2. Massachusetts ($48,610)
- 3. Washington ($48,330)
- 4. New York ($47,890)
- 5. California ($47,330)
- 6. Connecticut ($46,620)
- 7. Minnesota ($45,790)
- 8. New Jersey ($45,210)
- 9. Vermont ($45,010)
- 10. Rhode Island ($44,460)
- Conclusion
Key Takeaways
- The highest-paid customer service representatives are in District of Columbia, where they earn an average of $51,930 per year.
- The lowest-paid customer service representatives are in Puerto Rico, where they earn an average of $23,650 per year.
- The U.S. average salary for customer service representatives is $40,217 per year.
1. District of Columbia ($51,930)
Customer Service Representatives in District of Columbia earn the highest average salary in the U.S. The median annual salary for
customer service representatives in District of Columbia is
$51,930, which is +29% from the national average.
| Type | Annual Salary |
|---|
| Median Wage | $51,930 |
| 10th Percentile | $34,070 |
| 25th Percentile | $40,580 |
| 75th Percentile | $59,180 |
| 90th Percentile | $73,600 |
2. Massachusetts ($48,610)
Customer Service Representatives in Massachusetts earn the 2nd highest average salary in the U.S. The median annual salary for
customer service representatives in Massachusetts is
$48,610, which is +21% from the national average.
| Type | Annual Salary |
|---|
| Median Wage | $48,610 |
| 10th Percentile | $32,770 |
| 25th Percentile | $36,610 |
| 75th Percentile | $57,240 |
| 90th Percentile | $70,080 |
3. Washington ($48,330)
Customer Service Representatives in Washington earn the 3rd highest average salary in the U.S. The median annual salary for
customer service representatives in Washington is
$48,330, which is +20% from the national average.
| Type | Annual Salary |
|---|
| Median Wage | $48,330 |
| 10th Percentile | $33,510 |
| 25th Percentile | $37,200 |
| 75th Percentile | $53,470 |
| 90th Percentile | $65,310 |
4. New York ($47,890)
Customer Service Representatives in New York earn the 4th highest average salary in the U.S. The median annual salary for
customer service representatives in New York is
$47,890, which is +19% from the national average.
| Type | Annual Salary |
|---|
| Median Wage | $47,890 |
| 10th Percentile | $31,390 |
| 25th Percentile | $36,400 |
| 75th Percentile | $56,460 |
| 90th Percentile | $69,230 |
5. California ($47,330)
Customer Service Representatives in California earn the 5th highest average salary in the U.S. The median annual salary for
customer service representatives in California is
$47,330, which is +18% from the national average.
| Type | Annual Salary |
|---|
| Median Wage | $47,330 |
| 10th Percentile | $33,260 |
| 25th Percentile | $36,520 |
| 75th Percentile | $54,080 |
| 90th Percentile | $66,350 |
6. Connecticut ($46,620)
Customer Service Representatives in Connecticut earn the 6th highest average salary in the U.S. The median annual salary for
customer service representatives in Connecticut is
$46,620, which is +16% from the national average.
| Type | Annual Salary |
|---|
| Median Wage | $46,620 |
| 10th Percentile | $29,350 |
| 25th Percentile | $33,910 |
| 75th Percentile | $52,120 |
| 90th Percentile | $65,640 |
7. Minnesota ($45,790)
Customer Service Representatives in Minnesota earn the 7th highest average salary in the U.S. The median annual salary for
customer service representatives in Minnesota is
$45,790, which is +14% from the national average.
| Type | Annual Salary |
|---|
| Median Wage | $45,790 |
| 10th Percentile | $30,850 |
| 25th Percentile | $35,850 |
| 75th Percentile | $51,310 |
| 90th Percentile | $63,010 |
8. New Jersey ($45,210)
Customer Service Representatives in New Jersey earn the 8th highest average salary in the U.S. The median annual salary for
customer service representatives in New Jersey is
$45,210, which is +12% from the national average.
| Type | Annual Salary |
|---|
| Median Wage | $45,210 |
| 10th Percentile | $29,650 |
| 25th Percentile | $34,900 |
| 75th Percentile | $51,890 |
| 90th Percentile | $63,720 |
9. Vermont ($45,010)
Customer Service Representatives in Vermont earn the 9th highest average salary in the U.S. The median annual salary for
customer service representatives in Vermont is
$45,010, which is +12% from the national average.
| Type | Annual Salary |
|---|
| Median Wage | $45,010 |
| 10th Percentile | $29,950 |
| 25th Percentile | $34,570 |
| 75th Percentile | $48,120 |
| 90th Percentile | $58,820 |
10. Rhode Island ($44,460)
Customer Service Representatives in Rhode Island earn the 10th highest average salary in the U.S. The median annual salary for
customer service representatives in Rhode Island is
$44,460, which is +11% from the national average.
| Type | Annual Salary |
|---|
| Median Wage | $44,460 |
| 10th Percentile | $30,620 |
| 25th Percentile | $36,600 |
| 75th Percentile | $49,510 |
| 90th Percentile | $60,000 |
Conclusion
The highest-paid customer service representatives are in District of Columbia, where they earn an average of $51,930 per year. The lowest-paid customer service representatives are in Puerto Rico, where they earn an average of $23,650 per year. The U.S. average salary for customer service representatives is $40,217 per year and there are 2,901,760 jobs in the field.
